Privacy Policy

HITCHSWITCH—PRIVACY POLICY
Effective Date: August 1, 2019

SCOPE

HITCHSWITCH LLC (“HITCHSWITCH” or “We”) respect your privacy and is committed to protecting it through our compliance with this policy.

 This policy describes the types of information we may collect from you or that you may provide when you visit the website www.hitchswitch.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This privacy policy governs all information practice relating to our Website. Please note that we are privately owned and operated and are not affiliated with any state or federal agency.

 Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to the terms of this Privacy Policy. 


TYPES OF INFORMATION WE COLLECT

HitchSwitch collects information from you and about you. This may include:

  • Contact Information. For example, we may collect your name, mailing address, email address, address, and telephone number, including your mobile phone number.
  • Payment Information. For example, we may collect your credit card number and billing address.
  • Information You Post. For example, we may collect information you post in a public space on our site. This may include our Ratings & Reviews feature.
  • Social Media Information. We may collect information you post on our social media pages. We may also collect your social media profile information.
  • Information You Submit. For example, we may collect information when you contact us through the “Live Chat” feature on our site.
  • Demographic Information. For example, we may collect your age, wedding date, gender and zip code.
  • Device Information. For example, we may collect the type of device you use to access our Platforms. It may also include your device identification number, IP address or mobile operating system.
  • Location Information. For example, we may collect precise location information from your device. 
  • Other Information. If you use our website, we may collect information about the browser you are using. We may look at what site you came from, or what site you visit when you leave us. 

HOW WE COLLECT YOUR INFORMATION

HitchSwitch collects several types of information from and about users of our Website. 

Information You Provide to Us. For example, when you:

  • Make a Purchase on our Website. 
  • Create a personalized HitchSwitch account by completing our name change form.  
  • Purchase a HitchSwitch gift card. 
  • Sign up for the Newsletter or promotional emails. 
  • Submit a request to our Customer Service team. 
  • Interact with HitchSwitch’s social media pages. 
  • Enter a contest or promotion sponsored by us. 
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Your search queries on the Website. 

From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:

  • Our business partners, including online advertising networks and companies that co-sponsor our promotions.
  • Social media platforms, including Facebook, Twitter, YouTube, Pinterest and Instagram.
  • Companies that provide information to supplement what we already know about you.

By Combining Information. For example, we may:

  • Combine information that we collect about you from different devices you use to access our Website.  
  • Combine information when you contact our customer service number and from different devices you use to access our Website.  

HOW WE USE YOUR INFORMATION

Examples of how we may use your information include: 

  • To Improve Our Products and Services.We may use your information to make our Website, products, and services better. We may also use your information to customize your experience with us.
  • To Provide Our Products and Services.This could include fulfilling your requests for products, packages, or services. It could also include processing your orders. 
  • To Understand Your Interests.For example, we may use your information to better understand what products interest you.
  • To Respond to Your Requests or Questions.This may include responding to your customer feedback. 
  • To Communicate with You. We may communicate with you about your account or our relationship. We may also contact you about this Privacy Policy or our Terms & Conditions. 
  • For Marketing Purposes.We may provide you with information about new products and special offers. We may tell you about new features or updates. These might be third-party offers or products we think you might find interesting. 
  • For Security Purposes.This could include protecting our company and our customers. It may also include protecting our Website. 
  • As Otherwise Permitted by Law or With Your Consent. 

HOW WE SHARE YOUR INFORMATION

We may share your information in the following ways: 

  • We may share your information within the HitchSwitch. This may include subsidiaries and affiliates.  
  • With Our Service Providers.We may share your information with third parties who perform services on our behalf. For example, this may include merchandise vendors and payment processors. It may also include companies that send emails on our behalf.
  • With Any Successors to All or Part of Our Business.For example, if HitchSwitch merges with, acquires or is acquired by another business entity. This may include an asset sale, corporate reorganization or other change of control.
  • To Comply with the Law or to Protect Ourselves.For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We may share information when we are investigating a potential fraud. This could include fraud we think has occurred during a sweepstakes or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner’s list.
  • For Other Reasons We May Describe to You.

AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including location data and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Interest-based advertising or “online behavioral advertising” includes ads served to you after you leave a website, encouraging you to return.

Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Certain options you select are browser and device specific.

We use tracking technologies:

  • To recognize new or past users.
  • To store your password if you have registered on our site. 
  • To improve our site and services. 
  • Estimate our audience size and usage patterns.
  • Speed up your searches.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies).A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Certain browsers can be set to reject browser cookies. 
  • Flash Cookies.Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. To control flash cookies, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.
  • Web Beacons.Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 
  • Third-Party Use of Cookies. Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

CHOICES REGARDING YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Emails: Use the unsubscribe link on any HitchSwitch promotional emails or newsletter.    
  • Cookies & Similar Technologies: Please see above at Automatic Data  Collection 
  • User Contributions: You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk.

YOUR CALIFORNIA PRIVACY RIGHTS

If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at info@hitchswitch.com or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.

CHILDREN UNDER THE AGE OF 13

 Our Platforms where this Privacy Policy is located are meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 13, and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 13 has provided us with information, please contact us at info@hitchswitch.com. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy online here to view the FTC’s guide to protecting your child’s privacy online.

STORAGE OF INFORMATION 

 Information we maintain may be stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This site is subject to U.S. laws, which may not provide the same level of protections as those in your own country. 

 By using this Website and/or submitting information to us, you specifically consent to the transfer of your information to the United States to the facilities and servers we use, and to those with whom we may share your information.

LINKS

 For your convenience, the Website may contain links to other third-party websites. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third-party sites.

SECURITY

 The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control. A user id and a password are needed to access certain areas of the HitchSwitch Website. It is your responsibility to protect your username and password. 

CHANGES TO OUR PRIVACY POLICY

 From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Website. Please check our Website periodically for updates.

CONTACT INFORMATION

If you wish to contact us to update your information, please feel free to contact us by telephone at (844) 639 6263 or feel free to contact us at the following address: 

HitchSwitch 
Director Of Operations
112 West 34th Street, 18th floor
New York, NY 10120 

If you have any questions, comments or concerns with respect to our privacy practices or this Privacy Policy, please feel free to contact us info@hitchswitch.com or write to us at the address above.