HITCHSWITCH PRIVACY POLICY—YOUR PRIVACY RIGHTS
Effective Date: January 2022

TYPES OF INFORMATION WE COLLECT

When information identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, we refer to it as “personal information.”
HitchSwitch collects information from you and about you. This may include:

• Identifying Information. For example, we may collect your name, legal name change date, online identifier, mailing address, email address, postal address and telephone number, including your mobile phone number. Mobile numbers may also be used for sending 2FA codes for signing in to the account.
  
• Commercial and Payment Information. For example, we may collect your credit card number and billing address.
• Social Media Information. We may collect information you post on our social media pages. We may also collect your social media profile information.
• Information You Post or Submit. For example, we may collect information when you contact us through the “Live Chat” or “Contact Us” feature on our site. We may also collect information submitted in connection with creating an account, completing an application, placing an order, or making a purchase, including bank account numbers or other financial information. We may collect information you post in a public space on our site.
• Demographic Information. For example, we may collect your age, gender and zip code.
• Device Information. For example, we may collect the type of device you use to access our Platforms. It may also include your device identification number, IP address or mobile operating system.
• Location Information. For example, we may collect precise location information from your device. For more information about your choices related to location information, see the choices section below.
• Internet or other Network Activity Information. For example, we may collect information related to your browsing history, search history and other information regarding your interactions with our Platforms or advertisements, including, without limitation, actions you perform (e.g., clicks, mouse movements, keystrokes, entering and submitting information) on the Site.
• Other Information. If you use our website, we may collect information about the browser you are using. We may look at how you interact with the Platforms.

HOW WE COLLECT YOUR INFORMATION

HitchSwitch collects personal information in different ways and from different sources.

Information You Provide to Us. For example, when you:

• Make a Purchase on our Website.
• Create a personalized HitchSwitch account by completing our online form.
• Purchase a physical or electronic gift card.
• Track an online order.
• Sign up to receive promotional emails.
• Participate in one of our promotional sweepstakes, contests, or surveys.
• Submit a request to our Customer Service team.
• Interact with HitchSwitch’s social media pages.
• Visit and navigate HitchSwitch’s Platforms on any device.
• Click on sponsored links or third-party advertisements.
• Receive or interact with HitchSwitch’s communications and Platforms that may contain cookies or pixels.

From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:

• Our business partners, including online advertising networks and companies that co-sponsor our promotions.
• Social media platforms, including TikTok Facebook, Twitter, YouTube, Pinterest and Instagram.

By Combining Information. For example, we may:

• Combine information that we collect about you from different devices you use to access our Platforms.
• Combine information when you contact our customer service and from different devices you use to access our Platforms.

By Automatic Data Collection Technologies. For example, we may:

• Use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
  • Details of your visits to our Platforms, including location data and other communication data and the resources that you access and use.
    
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.
    
• The technologies we may use for this automatic data collection may include:
  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform.
  • Flash Cookies. Certain features of our Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Platform.
  • Web Beacons.Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

HOW WE USE YOUR INFORMATION

Examples of how we may use your information include:

• To Improve Our Products and Services. We may use your information to make our Platforms better. We may also use your information to customize your experience with us.
• To Provide Our Products and Services. This could include fulfilling your requests for products, packages, or services. It could also include processing your purchases or return transactions.
• To Understand Your Interests. For example, we may use your information to better understand what products interest you.
• To Respond to Your Requests or Questions. This may include responding to your customer feedback.
• To Communicate with You. We may communicate with you about your account or our relationship. We may also contact you about this Privacy Policy or our Terms & Conditions.
• For Marketing Purposes. We may provide you with information about new products and special offers. We may tell you about new features or updates. These might be third-party offers or products we think you might find interesting.
• For Security Purposes. This could include protecting our company and our customers. It may also include protecting our Platforms.
• As Otherwise Permitted by Law or As We May Notify You. We may also use information you provide to us for other purposes as disclosed at the time you provide your information or otherwise with your consent.

HOW WE SHARE YOUR PERSONAL INFORMATION

Information Shared By You

• Your activity in connection with our services, and Platforms, such as your posts or content you choose to share, may be visible to other users, and in some cases publicly available. Please exercise caution when disclosing information in public areas. If you provide any information to a third party while using our Platforms, the third party’s privacy policy will apply to that information.

Information Shared by Us

We may share your information in the following ways:

• Internally. We may share your information within the HitchSwitch family of companies. This may include subsidiaries and affiliates.
• With Our Service Providers. We may share your information with third parties who perform services on our behalf. For example, this may include vendors and payment processors. It may also include companies that send emails on our behalf.
• With Any Successors to All or Part of Our Business. For example, if HitchSwitch merges with, acquires or is acquired by another business entity. This may include an asset sale, corporate reorganization or other change of control.
• To Comply with the Law or to Protect Ourselves. For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We may share information when we are investigating a potential fraud. This could include fraud we think has occurred during a sweepstakes or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner’s list.
• For Other Reasons We May Describe to You. We may also share your information for other purposes as disclosed at the time you provide your information or otherwise with your consent.

YOUR CALIFORNIA PRIVACY RIGHTS

If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at info@hitchswitch.com or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.

CHILDREN UNDER 16

Our Platforms where this Privacy Policy is located are meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 16 and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 16 has provided us with information, please contact us at info@hitchswitch.com. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy online here to view the FTC’s guide to protecting your child’s privacy online.

SECURITY

The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control. A user id and a password are needed to access certain areas of the HitchSwitch Website. It is your responsibility to protect your username and password.

STORAGE OF INFORMATION

Information we maintain may be stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This site is subject to U.S. laws, which may not provide the same level of protections as those in your own country.

CHANGES TO OUR PRIVACY POLICY

From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Website. Please check our Website periodically for updates.

CONTACT INFORMATION

If you wish to contact us to update your information, please feel free to contact us by telephone at (844) 639 6263 or feel free to contact us at the following address: