Frequently Asked Questions
What We Do
How does HitchSwitch Work?

Our system takes the basic information you submit online to autofill the forms you'll need to change your name. Along with these autofilled forms, we'll provide a set of instructions that explain how to complete and how to submit each of the provided applications. Since we don't collect sensitive information (i.e. Social, Passport number, Driver's License number), we'll indicate which fields still require your attention and where to sign and date. For any steps that can be submitted in the mail, we'll include the address to which the application needs to be sent. Our goal is to take the mystery out of this process - with our help you won't need to worry about where to start, which forms you'll need, how to fill out those forms, which order to submit the applications, what to include when submitting, where to submit, etc.

Which HitchSwitch package is right for me?

HitchSwitch offers three name change packages:

Print at Home: Immediate access to name change applications that have been autofilled with your basic information and a set of corresponding instructions that will explain how to submit each application via an online dashboard.

Full Service Package: Our team will ship printed name change applications that have been autofilled with your basic information, a set of corresponding instructions that will explain how to submit each application, and pre-paid envelopes for any steps that can be submitted through the mail

Platinum Package: Our team will ship printed name change applications that have been autofilled with your basic information, a set of corresponding instructions that will explain how to submit each application, and pre-paid envelopes for any steps that can be submitted through the mail. Platinum clients also receive access to a name change concierge, in addition to a complimentary passport photo (which will be redeemed through the PassportNow App).

Where will HitchSwitch help me change my name?

We know that half the battle for this process is figuring out where you'll need to update your name. Your HitchSwitch package is personalized based on your information. Every HitchSwitch Package includes personalized forms, and instructions for: Social Security, U.S. Passport, Driver's License (Real-ID), Vehicle Title & Registration, Voter Registration, IRS, and the most popular credit card updates.  

Our full service and platinum clients have access to the Hitchwitch name change database. This is the real deal! You will receive name change instructions for your personal accounts.  Our database includes anything under the sun such as Credit Cards, Utility Companies, TSA Pre✓ and Global Entry, Hotels, Doctor's Offices, Subscription Services, Airline Loyalty Programs, Professional Licenses, and much more! All you do is log into your HitchSwitch Dashboard, and we'll provide you with a set of personalized instructions and all applicable name change information! 

What is the Platinum Concierge Team?

You will have direct contact with your personal team of Name Change Ninjas. The team answers all of your difficult questions!  Priority email support. 

How long will it take to change my name?

Timing of the name change truly depends on how you go about each step of the process.

For example: The first step will be updating your name with the Social Security Administration. If you go in person to submit the application we provide, you'll be able to begin submitting other applications 48 hours after the time of your visit. If you submit the application in the mail, you'll need to wait until you receive your new Social Security card in the mail (about two weeks) before submitting any other applications.

Generally speaking, you should be able to complete the entire process anywhere from 2 weeks to 2 months.