Frequently Asked Questions

HitchSwitch offers its clients three unique name change experiences!

Platinum Experience: The ULTIMATE name change luxury! Our Full Service package, PLUS a ready-to-ship passport photo (skip the line) & your Personal Name Change Concierge. Complete our EasyForm in less than 3 minutes; Receive your completed paperwork in the mail, and get help from your Personal Name Change Concierge anytime!

Full Service Package: Our MOST POPULAR PACKAGE! Best for busy newlyweds who need to save time and hassle. Complete our EasyForm in less than 3 minutes. Receive your paperwork in the mail, completely filled out by us; all you need to do is sign and send your name change forms!

Print At Home Experience: Ready to do it yourself but overwhelmed by where to start? This package is for you! Complete our EasyForm in less than 3 minutes, access all the paperwork you'll need on your personal dashboard, and Print, prepare and send your name change forms!

Only the state or federal government can legally change your name. By using HitchSwitch, while we cannot actually change your legal name, we take all of the guess and legwork out of the process!

HitchSwitch does not submit any applications to the jurisdictions involved or interact with those jurisdictions as a representative of any user of the service. HitchSwitch is a privately owned and operated service and does not represent or speak for any governmental office, agency, authority or any other organization (public or private). Only government agencies can change the name on your Social Security card, driver's license and other government-issued documentation. New identification documents can only be issued by the government agency charged with that responsibility.

You can order your HitchSwitch package at anytime!

However, you will only be able to file the various name change applications, once you are legally married, with your marriage certificate in hand! Many HitchSwitchers our service prior to their big day so that all of the forms are ready to be processed immediately after the wedding—one more thing you can check off your to-do list!

The Marriage License is a document that authorizes you to get married.

The Marriage Certificate is a document that proves you are married.

Typically couples obtain a marriage license (prior to their wedding date), and at the ceremony the officiant, the couple, and the witnesses will sign the license. The officiant will then submit the license to the county/state. Keep in mind, your Marriage Certificate will be sent to you approximately 10 business days after your wedding.

Yes! As long as you have the legal document in hand (i.e. a court order, divorce decree etc.) that allows you to change your name, please complete our EasyForm, and we will be able to guide you through the name change process!

Client security is HitchSwitch's top priority. For that reason, we never take sensitive information like social security numbers or drivers license numbers. These fields are left for you to complete when you receive or download your name change package.

HitchSwitch only requires a client's basic information (name, address, email, phone number, etc), and such information is never sold or solicited.

Absolutely!

On June 26th, 2015 in Obergefell v. Hodges the United States Supreme Court legalized same sex marriage.The Court held that the 14th amendment requires a State to license a marriage between two people of the same sex, and to recognize a marriage between two people of the same sex when their marriage was lawfully licensed and performed out of the State. #LoveWins.

When signing your documents, please sign with your new married name. It doubles as a great way to practice your new signature ;)

In all 50 states, and Washington D.C., an in-person visit is required by the DMV.

HitchSwitch recommends an in-person visit to your local Social Security office; however going in-person is not required. If you do not have time to visit to your local office, mailing the application is of course an alternative. It typically takes 10 business days for the Social Security Administration to process your application, and return everything that you had sent them; this includes your marriage license and updated card. By opting for an in-person visit, it expedites the process of changing your name on all of your other documents thereafter.

Technically you'll only need the original Marriage Certificate as no government agency will ever keep that Certificate.

If you elect to send your Social Security application through the mail, you would submit: the completed SS-5 form, either your US Passport or US Driver's License, and the Original Marriage Certificate. You cannot submit any other application until that request has been processed. The Social Security Administration will return via mail: your new Social Security card, your US Passport or US Driver's License and the Original Marriage Certificate.

For any steps that you submit in person, you'll leave with the Marriage Certificate in hand. So if you submit the SSA application in person, you'll leave with the Certificate. 24 hours later you could make the in-person trip to the DMV and again, leave with the Certificate in hand.

The last government agency that will require the Original Certificate (or a certified copy) is the Department of State for your passport update. You'll submit the Certificate in the mail. Keep in mind, the Department of State will return both your old Passport (with a hole punched through the right corner of the passport) and the Original Marriage Certificate. With all of that being said, you can absolutely request Certified Copies if you don't feel comfortable putting the Original in the mail.